Privacy Policy
Last updated: 17 July 2026
The Medical Professionals' Alliance of Australia ("the Alliance", "we", "us", "our") is a trading name of SRV International Pty Ltd (ACN 679 995 174). We are committed to protecting the privacy of our members and website visitors in accordance with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
1. Information We Collect
When you submit an expression of interest or apply for membership, we collect the following personal information:
- Full name
- Profession (e.g. Doctor, Nurse, Allied Health)
- Hospital or workplace
- Email address
- Mobile phone number
We do not collect sensitive information such as health records, financial details, or government identifiers through our website.
2. How We Collect Information
We collect personal information directly from you when you complete the membership application form on our website. We do not collect personal information from third parties or publicly available sources.
3. Purpose of Collection
We collect and use your personal information for the following purposes:
- To process and manage your membership application
- To communicate with you about your membership status, events, and member benefits
- To provide you with access to member forums, resources, and partner offers
- To improve our services and understand the needs of our members
- To comply with legal obligations
4. How We Store and Protect Your Information
Your personal information is stored securely using industry-standard cloud services with appropriate access controls. We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, modification, or disclosure.
Access to member data is restricted to authorised personnel of the Alliance only.
5. Disclosure of Information
We will not sell, rent, or trade your personal information to any third party. We may disclose your information in the following limited circumstances:
- To trusted service providers who assist us in operating our website and managing membership (e.g. cloud hosting, email services), subject to confidentiality obligations
- Where required or authorised by law, regulation, or court order
- With your express consent
6. Cookies and Analytics
Our website does not use cookies for tracking or advertising purposes. We may use basic, privacy-respecting analytics to understand how visitors interact with the site. No personally identifiable information is collected through analytics.
7. Your Rights
Under the Australian Privacy Principles, you have the right to:
- Access the personal information we hold about you
- Request correction of any inaccurate, incomplete, or out-of-date information
- Withdraw your consent and request deletion of your personal information at any time
- Lodge a complaint if you believe your privacy has been breached
To exercise any of these rights, please contact us at hello@themedicalalliance.org.
8. Data Retention
We retain your personal information for as long as your membership is active or as needed to provide you with our services. If you withdraw from the Alliance, we will delete your personal information within 30 days of your request, unless we are required by law to retain it for a longer period.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
10. Complaints
If you believe we have breached the Australian Privacy Principles or wish to make a complaint about how we have handled your personal information, please contact us at hello@themedicalalliance.org. We will investigate your complaint and respond within 30 days.
If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
11. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us:
The Medical Professionals' Alliance of Australia
A trading name of SRV International Pty Ltd
ACN 679 995 174
189 Toorak Road, South Yarra, VIC 3141
hello@themedicalalliance.org